NexCore IT delivers enterprise-grade managed services, cybersecurity, and cloud solutions to businesses that need reliable technology and a partner who picks up the phone.
From helpdesk to cloud architecture — every layer of your technology, managed and optimised by a team that treats your IT like it's their own.
Round-the-clock helpdesk, proactive monitoring, and rapid-response field technicians — your team's technology just works.
Enterprise-grade threat detection, zero-trust architecture, and compliance frameworks — protecting your data at every layer.
Seamless migrations, multi-cloud management, and cost optimisation across Azure, AWS, and Google Cloud.
High-availability network design, hardware lifecycle management, and infrastructure-as-a-service for growing businesses.
Automated, encrypted backups with tested recovery runbooks — because the worst time to test your backup is after the incident.
Strategic technology advisory — aligning your IT roadmap with business goals, budgets, and growth plans.
We don't just respond to problems — we prevent them. Here's how the NexCore model works for your business.
We watch your systems around the clock — servers, endpoints, networks, and cloud workloads. Issues are resolved before your team even notices them, cutting downtime by an average of 73%.
All plans include onboarding, documentation, and our guarantee that you'll notice the difference within 30 days — or we'll refund your first month.
For small businesses getting IT under control.
Our most popular plan for mid-market teams.
Tailored for complex, multi-site environments.
All prices in AUD, ex GST. Per-user pricing available. Contact us for non-profit or government rates.
"NexCore transformed our IT from a constant fire-fighting exercise into a reliable business asset. Response times are night-and-day compared to our previous provider."
"The security audit alone was worth engaging NexCore. They found gaps in our infrastructure we didn't know existed and had them remediated within the week."
"We scaled from 40 to 180 staff in 18 months. NexCore's infrastructure team kept pace with every growth sprint without a single critical outage."
Can't find the answer here? Call us on 1300 NEX CORE or send a message and we'll respond within 2 business hours.
Most clients are fully onboarded within 10–15 business days. Our structured onboarding process covers discovery, documentation, tool deployment, and team introductions — all with minimal disruption to your operations.
Not necessarily. Many clients use NexCore to augment an existing IT staff member or team — handling after-hours cover, specialised projects, or workload overflow. We're flexible and work however suits your business.
We have deep expertise in financial services, healthcare, legal, professional services, and logistics. These sectors have unique compliance and security requirements that our team is well-versed in.
SLAs vary by plan and priority level. Critical issues are responded to within 15 minutes and resolved within 4 hours on our Professional and Enterprise plans. All SLAs are backed by financial service credits.
Foundation and Professional plans operate on a 12-month agreement. Enterprise plans are negotiated individually. We offer a 90-day exit clause on all plans if we fail to meet agreed SLAs for two consecutive months.
Book a free, no-obligation IT assessment. We'll review your current environment and show you exactly where the risks and opportunities are — no sales pressure.
No commitment required. We'll be in touch within 2 business hours.